Deskom - thE Invoice Company

Invoices issued

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Your aims: 

• Meet the invoicing demands of your customers with the highest level of quality and productivity,
• Rationalise at much as possible the management of your customer invoicing.

The solution: "Optimum Customer Accounting"

Optimum Customer Accounting enables companies to optimise their customer invoicing by simplifying their organisation, reducing their costs and enhancing their offer by invoicing their customers exactly as they want.

Optimum Customer Accounting lets you completely dematerialise the management of customer invoicing by:

• eliminating customer invoicing paper management through 100% electronic management of the supplier copies of the customer invoice,
• providing all Company members access via an Internet connection to all the invoices issued, regardless of their medium and issue methods,
• outsourcing all their customer invoicing to a single services provider, regardless of the medium (paper or electronic) and regardless of the electronic invoicing formats.

Optimum Customer Accounting lets you invoice customers "on demand", on their choice of medium (paper, electronic) and in the format (structured electronic or PDF) of their choice.

This is made possible by Deskom's unique approach which applies homogeneous processing to all invoicing flows, with:

• systematic control of mandatory indications,
• creation of a PDF image of each invoice,
• the signing of this PDF image,
• integration of invoice data and images in a unique summary list accessible via a Web site,
• the routing of the data and/or images to the invoicing channel corresponding to the customer's expectations.

Installation of Optimum Customer Accounting is fast (between 8 and 12 weeks) and light as Optimum Customer Accounting is an ASP service that requires no installation of software programs.

Advantages: 

The main advantages of Optimum Customer Accounting include:

• Immediate and total elimination of customer invoices internal management paper:
  • • the directive dated 11th January 2007 allows dematerialisation of the supplier copy of customer paper invoices
  • • 100% electronic invoicing to customers having requested/accepted this
• Radical simplification of customer invoicing:
  • • single chain and contracting party for all the invoices
  • • one connection and a single data flow to manage for the supplier
  • • customer specifics are managed by the service provider
• Maximum flexibility of the organisation of suppliers' invoicing:
  • • unique internal access to all invoices for all company users from a PC connected to the Internet
  • • homogeneous format: PDF
• The best level of quality for all the invoices, regardless of their medium:
  • • mandatory legal indications and standard business specific controls systematically verified
  • • maximum security in the event of fiscal controls
• Reduction in the cost of customer invoice management:
  • • marginal cost of multi-mode/multi medium invoicing thanks to outsourcing to a shared service (little investment, no internal team, no upgrade management)
  • • management of the outsourced duplicates to customers
  • • reduction in internal invoice searching costs
• Improvement in the service provided to customers:
  • • capacity to invoice them quickly as per their wishes
  • • faster access to invoice data (duplicates, view)

The Optimum Customer Accounting packages: 

"Zero Paper" Customer Accounting: elimination of customer accounting paper invoices

• "Double electronic" package: archive your copies of customer invoices as signed PDFs.
• "Payment portal" package: Internal 24/24 Web access to all customer invoices

Implementation times: 2 months

Optimum Key Accounts: ensure key customer loyalty by invoicing on demand

• "Key Account Invoicing" Package: send invoices that can be processed automatically to your key suppliers: electronic, in their accounting format, and verified as per their business specific rules

You ensure loyalty and further your constant offer and cost marketing differentiation, enhance payment by reducing uncaused disputes and by reducing your payment cycles. By moving to fiscal dematerialisation, you dispense with sending hard copies.

Response to a given customer: 4 to 6 weeks.

Optimum SME: reduce the cost of your mass invoicing by invoicing in PDF

Reduce the cost of medium/small accounts invoicing:

• "Optimum SME Invoicing" package: your SME customers download their invoices as electronically signed PDF from your portal or receive them by email.

By moving to fiscal dematerialisation, you dispense with sending hard copies.

Implementation times: 2 months

Eliminate duplicates requests and reduce customer calls about invoices:

• "Duplicates portal" package: 24/24 Web access to invoices for customers, duplicates auto-generation.

Your customers consult their invoices without having to call you and generate their duplicates themselves.

Implementation times: 4 months

Optimum Customer Invoicing: reconcile service and productivity thanks to outsourcing

Invoice your customers on demand while minimising your costs:

• "Multi medium Invoicing Outsourcing" package: subcontract all your customer invoicing

Keep costs down and maximise your efficiency: you send all your invoices electronically to Deskom where they are put into the medium/format requested by your customers. Deskom processes the invoices sent electronically and routes the paper invoices to the edition chain.

Includes the following offers: "Zero Paper Customer Accounting", "Payment portal", "Optimum Key Account Invoicing", "Optimum SME Invoicing".

Maximum optimisation of the cost/customer satisfaction/payment efficiency/payment conditions mix

• "Edition" package: subcontract your editing to Deskom
  • • It's much simpler: just one provider for all your invoicing
  • • It is time effective: you move progressively from invoice edition to electronic invoicing, thereby reducing the cost of invoicing.

Implementation times: 2 to 3 months.